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Technology

Blockchain promises ‘new era’ for Aruba
The Aruba Tourism Authority (ATA) has claimed a new blockchain tourism project will “ring in a new era of innovation” for the island, and could help attract a younger type of holidaymaker
2017 in review: A challenging year
This year will be remembered for a series of devastating terrorist attacks, against a backdrop of ongoing political turmoil – both at home and overseas
Why technology is key to Gatwick’s expansion bid
Amid a renewed push for a second runway after the reopening of the Heathrow consultation, Gatwick’s chief commercial officer talks about how innovation can boost the airport’s capabilities
Trend watch: Four technology topics your business needs to be aware of in 2018
Charlotte Lamp Davies, vice-president, travel and hospitality, Europe at DataArt, on the topics set to influence the ever-changing OTA sector in 2018
British Airways to push cheapest short-haul fares through NDC
GDS bookers face missing out on BA’s cheapest short-haul fares
OTA Insight secures $20m in new funding round
Data intelligence platform receives investment from Eight Roads Ventures, with participation from F-Prime Capital Partners and previous investors
Carlson Wagonlit Travel names new RoomIt president
David Falter joins the TMC’s hotel distribution division
Accor bolsters digital team
Hotel chain appoints chief information officer
Comment: Why it’s time to get technology savvy
The first time I used a virtual reality (VR) headset was with Azamara Club Cruises. The line was trialling the technology to showcase its sailings and onboard experience to both agents and customers...
Collinson and Points launch new loyalty scheme for Melia
New earn and redemption online stores created
Key Travel renews Amadeus partnership to aid global expansion
Third-sector specialist TMC extends deal to 2022, with further US growth in sights for both parties
How to make user-generated content work for your brand
Tapping into user-generated content can work wonders for your brand – if you do it properly. Stackla’s Andy Mallinson navigates the minefield
Amadeus joins forces with Expedia to grow hotel distribution
New partnership with Expedia Affiliate Network gives Amadeus users access to rates and availabilities of 350,000 properties
Aruba 'first country' to use blockchain as tourism distribution platform
Following Air New Zealand and Lufthansa deals, Winding Tree will help Caribbean island create new distribution platform
Steve Endacott: How mobile is forcing a shift in booking flows
From GDPR and merchant fees to user experience behaviours and ancillaries, Steve Endacott explores the current state of the OTA sector and loks at how mobile continues to fragment the booking process
Many loyalty schemes in travel are missing the mark - here's why
Are you offering a free Netflix or Amazon Prime account to keep your customers loyal? Justyn Barnes learns that many schemes in travel are missing the mark
Ethiopian Airlines partners with Paysafe to drive digital wallet sales across Africa
Airline teams up with technology specialist to boost sales via digital wallets across Africa
Focus on the human side
Operators must “lead the way” on delivering human-driven experiential travel if they hope to compete against sector disruptors such as Airbnb, delegates heard
Richard Singer named Icelolly.com chief executive
Travelzoo’s former European president was due to join Monarch Holidays before its collapse in October
Travelport seals deal with IAG over GDS fee
BA and Iberia began imposing a £8 charge “per fare component” on GDS bookings from November 1
Royal Brunei launches online dynamic packaging
Airline is offering holiday and stopover packages through its website
How loyalty programmes can be benefit from blockchain
As airlines, travel agents and tour operators begin to harness blockchain systems, Edward Cunningham, chief executive of Trippki, explores how the technology can improve hotel reward experiences
How the millennial ExCom-Y board is shaping Movenpick's hotels
Movenpick Hotels & Resorts’ ExCom-Y board – which is made up of millennials - is mirroring its executive committee and providing fresh insight into a much sough-after segment
Why chatbots are a perfect fit for the travel and hospitality industries
Craig Gilchrist, commercial director at Eden Agency, on why chatbots make sense for our industry