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IAG sets out timetable for British Airways’ return to pre-Covid capacity
British Airways piloting new tech to resolve lost baggage more promptly
New system will allow cabin crew to inform passengers mid-flight if their bags don’t make a connection
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New research highlights five-year trend towards travel agents
Around 40% of customers polled for the survey said booking through an agent was more reliable
The living room in the Penthouse Suite
Six ways to sell Regent’s new Seven Seas Grandeur
Regent Seven Seas Cruises’ newest ship Seven Seas Grandeur has set sail. We highlight six unique selling points to help you boost sales
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Alana van der Merwe to join Ikos and Sani sales team with trade brief
Van der Merwe joins as sales manager in the UK sales office to increase support to the UK market and develop trade relations
What will the aviation sector look like following the coronavirus crisis?
Nats blames staff absence and strong winds for Heathrow disruption
Restrictions at the UK’s busiest airport have now been lifted after a day of delays and cancellations at the weekend
Nick Hughes joins Princess from Gold Medal where he is currently sales director, tour operations
Nick Hughes to join Scenic Group as sales director UK and Ireland
Hughes to trade similar role at Princess Cruises for new post with Scenic and Emerald Cruises
The Mondrian Bordeaux Les Carmes
Philippe Starck-designed Mondrian Bordeaux Les Carmes opens to guests
The 97-key hotel is housed in a chateau dating to 1871, which was at the heart of the region’s wine trade for two centuries
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A jumbo initiative to protect elephants in Sri Lanka
A new project funded by travel companies is helping humans live in harmony with elephants in the Indian Ocean destination.
Prithvi Raj Singh Oberoi oversaw the expansion of Oberoi Hotels and Resorts
'A true icon': hotelier Prithvi Raj Singh Oberoi dies, age 94
Oberoi was credited with placing Oberoi Hotels and Resorts on the international luxury travellers map
Thousands of UK agents sign up for access to villa firm's white-label product
Another villa specialist to up agent focus with new trade platform
Top Villas has more than 10,000 properties in its portfolio, and makes a play for agents in the UK with a new portal
Air passengers warned to brace for 'challenging' summer
Jet2 and easyJet warn of potential delays and disruption from French ATC strikes
The industrial action will affect flights to and from French airports on Monday (20 November), as well as flights using French airspace
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Consumer spending habits to take centre stage at Abta Travel Trends conference
The full-day Abta event in London on 28 November will give delegates insights into the latest trends, data, insights and product news in the travel industry
Agents shouldn’t fear selling river cruises, says Uniworld UK boss
According to Townson, agents need to take advantage of the opportunities presented by the river cruises market
Advantage 'upbeat' about 2024 wave season as millennials get onboard
Advantage 'upbeat' about 2024 wave season as millennials get onboard
According to head of commercial John Sullivan, Latitude members have reasons to be cheerful despite the ongoing geopolitical and economic situation
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Advantage promotes Jonny Peat to senior commercial manager
The consortium said over the past 18 months, Peat had led a number of key initiatives, contributed to Advantage growing cruise revenue to more than £500 million
(Credit: Andre Ouellet / Unsplash)
Advantage Travel Partnership sets aim to double cruise members next year
According to newly-appointed senior commercial manager Jonny Peat, the number of Latitude members will go up to 600 over the next year
Credit: Ben O'Bro/Unsplash
Focus on first-time cruisers, Clia boss urges agents
According to Harmer, agents should entice new customers by offering them a cruise proposition similar to their usual land holiday
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Riverside Luxury Cruises boss on line's surprise expansion and UK growth plans
Gregor Gerlach shares his plans for the line with Harry Kemble
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Hays Travel reveals above-industry average customer satisfaction score
Hays’ senior learning and development manager Leanne Cox also revealed the agency’s new service promise
Jack Prescott
'I’ve realised it’s not about age, it’s about skill sets that drive the business'
Jack Prescott, commercial strategy lead at Travel Counsellors, explains how he’s dealt with imposter syndrome in the boardroom
SAF production
British Airways' sustainable fuel project gets £9 million cash injection
Project Speedbird has received extra money from the UK government
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Hays Travel launches new £5,000 rewards scheme for its agents
Independent challenges its agents to ’be the sunshine’ in their clients’ lives in an effort to drive levels of customer service up further
Fred Olsen super-fan celebrates 2,500 cruise nights with line
Retired fish and chip shop owner Kevin Harrison first sailed with Fred Olsen in 1993
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WestJet to launch new Gatwick-Canada route next summer
The St John’s service will operate three times a week on Sundays, Wednesdays and Fridays between 1 May and 25 October 2024