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Scammer behind £400,000 cruise voucher fraud jailed for five years
Richard Lester, 56, ran a website selling people vouchers and listing the cruises for which they could supposedly be exchanged at discounted rates, but booked few of his clients and kept the money for himself
Heathrow to upgrade Terminals 2 and 5 ahead of third runway push
Heathrow has made a number of commitments to invest in Britain’s busiest, including increasing capacity at Terminal 2 and Terminal 5, as it pushes ahead with its plans to expand via a third runway
Preferred Hotels & Resorts targets agents with smart new tech
Independent hotels brand unveils “innovative” portal to help the trade book its properties
Eight places on ITT board up for election this year
The association is also looking to fill a currently vacant position on the board representing the hotel sector
Kellie Samuda says ‘transparency’ is key to new homeworking agency
The luxury travel veteran hopes to grow to 50 homeworkers as her new business takes off
Six reasons to work with Florida this year, from new trade show to fly-drive mission
A new UK trade event was among a number of exciting updates from this year’s Florida Huddle. Madeleine Barber reports from Ocala in Marion County where the annual get-together was held
Five top trends cruise agents need to know – from Carnival UK's sales chiefs

1. Cruise prices are higher – but customers are happy to pay

It might have been a bit of a slow start to peaks, but one trend that’s emerged in the overall market is a rise in pricing, and cruise is no exception.

Alison Earnshaw to leave World Travel Holdings UK after nearly 20 years
Group’s UK managing director to step away for personal reasons later this year
Eurostar vows to restore full London-Amsterdam capacity by September
European rail operator has restarted direct services between London and Amsterdam following works at Amsterdam’s central station, and hopes to increase the route to five daily services by 2026
Increase in January customers offset by fall in spend with agents – Barclays
Barclays Consumer Spend report finds transactions through agents in January grew but at reduced value, with airlines not faring so well
Heathrow begins finalising third runway plan following govt support
Heathrow will submit a plan for its third runway in the summer, its chief executive has confirmed after the chancellor indicated support for the project
Tui heaps praise on independent agents, but focus on app sales bears fruit
Tui has said independent agents are ’very important’ to its business in the UK, but has also highlighted the success of its app during peaks
Tui bullish about growth prospects despite tough winter for UK and Ireland
Group reveals significant uptick in early winter revenue and earnings, although seasonal losses in its northern Europe region – which comprises the UK, Ireland and Nordic countries – have deepened by more than 75% to €88.5 million
Tui chief pins slow start to peaks on change in UK strategy
Tui’s boss has said a change in direction towards more dynamic packaging meant its January sales were slower than normal, with fixed capacity remaining tight and sold at higher margins
From toes to travel: why this Essex chiropodist switched careers after 15 years in healthcare
Joe McDonnell spent 15 years as a footcare clinician before making the switch to travel in late 2024
New EU border rules 'pushed back to November', says Dover chief
The EU’s biometric Entry-Exit Scheme will now be phased in from November says Port of Dover chief executive Doug Bannister, three years later than originally planned
Travel concierge looks to fill ‘gap in the market’ for UHNW clients
London-based Calder & Go offers travel through a private membership service
How can – and should – the travel trade respond to the problem of economic leakage?
In the second of a two-part series, Terraverde Sustainability’s Patrick Richards seeks solutions to some of the challenges that have fuelled the anti-tourism seen in some destinations in recent years
Vision to bring cruise ships into central Glasgow played down by port firm
Cruise ships could sail into the centre of Glasgow under a plan put forward by the leader of the Scottish Conservatives during a port visit
'I had Christmas dinner with Namibia's late president Sam Nujoma – it shaped the future of tourism there'
Following the passing at the weekend of former Namibian president Sam Nujoma, Sunvil chair Noel Josephides recalls a chance encounter with Nujoma, which helped forge a new and enduring tourism link with the country
Travel goals: from apprentice to looking after 331 shops
To celebrate just how far you can go as an apprentice in the travel industry, we chat to Ste Bracegirdle, Tui’s head of retail, who joined the company at 16
America's high-quality, low-key ski resort loved by celebs
View our short video about Sun Valley, which is almost unknown in the UK. The celebs like it that way, but things may change in March, when the Idaho resort hosts its first World Cup downhill event in 50 years
Five big group bookings other agents can learn from
Large group bookings may appear daunting at first, but they can be very lucrative if they are approached in the right way; TTG’s Harry Kemble spoke to the experts to find out how they got some huge cruise bookings over the line
Tui's new UK and Ireland chief Neil Swanson joins Abta board
Swanson, who was named Tui managing director UK&I in September, joins board at ’exciting time for the travel industry’