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EasyJet discloses details of 'highly sophisticated' cyber attack

Air
James Chapple
19 May 2020

EasyJet has disclosed details of cyber attack from what it has described as a "highly sophisticated" source.

The Bilbao-bound aircraft left Manchester after 2.30pm on Sunday (7 August) but had to divert back following the incident as a precaution

The airline confirmed on Tuesday (19 May) email addresses and travel details belonging to approximately nine million customers were accessed, along with 2,208 customers’ credit card details.


Customers whose credit card details were compromised will be have already been contacted and offered support. Others affected by the attack will be contacted in the next few days – by 26 May at the latest.


EasyJet said while passport details weren’t accessed, on the recommendation of the Information Commissioner’s Office (ICO), it will advise customers of protective steps they can take to guard against any potential phishing exploits.