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Interview

Travel Gallery
London agency to expand team after opening new appointment-only office
Travel Gallery is looking to hire two more travel planners as it celebrates the opening of its new Kensington office
Elegant Resorts
I joined my best friend at a ‘flexible’ homeworking agency – without losing my independence
Moreno Intranova says he has more freedom since joining best friend Claire Thorley at Elegant Resorts
Davina McCall pictured at Hays Travel in Bromley
Davina McCall: 'I was mad to stop using a travel agent'
McCall sat down with TTG to discuss her travel loves, future trips – and why she’ll never book her own holiday again
Gilda Orient Express
Orient Express boss shares top priority as luxury brand enters next era
The historic brand is set to become the only ultra-luxury operator providing rail, ocean and hotel experiences
Allie Mason
'My top tip to help agents sell to neurodivergent travellers like me'

Allie Mason read an article in Women’s Health magazine that changed her life, back in 2019. The article was a personal piece written by a journalist who had thought she suffered from depression and anxiety but was, in fact, autistic.

“I thought, I’m in the same camp,” says Allie. “I’m being treated for depression and anxiety – I missed a lot of my schooling and my degree because of this – and I’m just not getting any better.”  

Grand Wyndham Barbados
Why this new Caribbean showpiece needs to be on agents' radars
Expect fam trips and agent training as Wyndham Grand Barbados Sam Lord's Castle looks to expand its presence in the UK market
Robin from Set Collection
Agents to be recognised with ‘more than financial rewards’ in new programme
The Set’s new loyalty programme celebrates advisors with luxurious gifts and VIP experiences.
John Galligan Travel's John Galligan
'It's only taken 50 years to learn how to run a business!': Irish agent sells up after canny post-Covid business decision
John Galligan Travel switched to specialise in selling luxury and expedition cruise following the pandemic
Scott McCabe
The travel agent chasing international sporting glory
Scott McCabe is pursuing international honours, playing for Ireland in the upcoming EuroHockey Indoor Championship 2026.
Misty Belles, Fox Communications
‘Advisors must keep abreast of geopolitics’ as luxury travellers’ safety concerns rise
Safety and security are now leading concerns for high-net-worth travellers, according to the latest Virtuoso insights report.
Bob van den Oord
Langham to launch new platform for agents to check commission amid 'industry-wide issue'
The luxury hospitality group says advisors are currently waiting ‘too long’ to receive payment
Virgin Voyages UK sales director SJ Walker
'Agents – we've fixed our pricing issues,' insists Virgin Voyages UK sales chief
'The success we’ve had this year is around our pricing stability,' SJ Walker tells TTG as Brilliant Lady captures agents' attention
Lion cub at Enonkishu Conservancy
‘How we grew our mud hut into a flourishing safari lodge’
The owners of House in the Wild – a boutique lodge on the edge of the Maasai Mara – explain why the conservancy model is the most responsible choice for your clients
Stacey Liburd
Grenada tourism boss reveals ‘first thing’ UK agents should know before booking
Stacey Liburd, chief executive officer of Grenada Tourism Authority, has highlighted the most important factor for UK agents to consider when sending clients to the Carribean island
Nobu Matsuhisa
'At first it was very difficult' – Chef Nobu talks life on Crystal Serenity
Michelin-star chef Nobuyuki (Nobu) Matsuhisa spoke to TTG about the highs and lows of working with the luxury cruise line as it celebrates its 35th anniversary
Sun Siyam Vilu Reef Nautilus Bar
Why UK business is booming for this Maldivian resort group
Ahead of Sun Siyam Resorts’ rebrand this month, we catch with chief executive Deepak Booneady to hear why the UK market is so important for the hotel group
Rod and Clare Stege outside the first CLS Travel shop in Littleover
'I was spending crazy amounts on Facebook!': Agent ditches homeworking and makes jump onto high street
CLS Travel owner Clare Stege decided to look for her first retail premises after noticing how much she was spending on social media advertising
G Adventures EMEA managing director Brian Young
Specialist op makes product 'pledge' after growing UK sales by a fifth
The small groups specialist plans to celebrate 35 years in operation by launching more products and ’re-engineering’ some of its current trips
Adore Holidays and Cruises managing director Ian Gilder pictured with branch manager Liz Williams
Adore Holidays and Cruises seeks experienced agents 'not side hustlers' for new homeworking division
'We're not a side hustle,' says Adore Holidays and Cruises boss Ian Gilder, who is waiving the agency's sign up fee for the first 10 new joiners
InteleTravel to review PlanNet partnership following Sun newspaper sting
The US homeworking agency’s UK team has spoken to suppliers, regulators and the trade press to address concerns after The Sun newspaper called its operating model into question
From one store to four: how being a TTNG member is fuelling Tivoli Travel's rapid expansion
Tivoli Travel director Jo Richards explains why the support of the Travel Network Group Managed Services has been crucial to the agency opening new stores – with a fifth in the pipeline
Luxury agent reveals £7 airport add-on that can ‘make or break’ a trip
Donna Bidwell says she will be telling all clients to make this investment after a stressful airport experience. 
Spa Travel credits 'always around' mentality for confidence to cut staff hours as it celebrates 45 years
The West Yorkshire agency celebrated its birthday with a roadshow for 250 clients with 40 operators attending
Secrets of Ceylon expands portfolio and adds new operator partner
The hotel collection now numbers 13 characterful four-star properties across the island