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Interview

Travel agency reveals the ‘risk’ that saved the business as it marks 10th anniversary
The Scotland-based luxury travel agency says it it had hit ’rock bottom’ during Covid-19
Marella boss reveals how line managed to win over third-party agents
Managing director Chris Hackney tells TTG this year has been the best in the line’s history. More than 350,000 passengers have sailed with the Tui-owned line and almost 200 new agents have booked a Marella sailing
The ex-Thomas Cook top seller who became Hays Travel's biggest franchisee
After 30 years with Thomas Cook, John Stewart tells TTG how he knew Hays Travel would be the perfect place to develop his business following Cook’s collapse in September 2019
Virtuoso keen to expand Ireland membership as Independent Contractor model grows
The global network of luxury travel advisors says its members’ location is less of a priority with the rise of remote working.
'That's it for now,' says Jet2 chief Steve Heapy after surprise Luton base reveal
Jet2.com and Jet2holidays boss Steve Heapy tells TTG the brand’s three new bases – Liverpool, Bournemouth and Luton – will need time to settle before the group explores any more opportunities
AmaWaterways to consider Congo River sailings if safety challenges can be overcome
After the luxury river line recently referred to itself as a ’pioneer’, TTG asked which waterways around the world it could operate on in the future
Marco Polo Hotels' reason behind rebrand of premium collection unveiled
Marco Polo Hotels need a ’rethink’, according to Wharf Hotels’ vice president of sales and marketing.
Tourism minister pledges to amplify outbound sector's voice at government level
Speaking to TTG at WTM London, tourism minister Sir Chris Bryant pledged to invite more outbound industry members onto a key government committee, saying he wants to listen
'Liberty of the Seas can be another ex-UK success story', says Royal's EMEA chief
The 4,960-passenger ship will replace its sister Freedom-class vessel, Independence of the Seas, which can carry 4,375-passengers, in the UK in 2026
How agent Louis Morris made a 100km running challenge possible
As a keen sportsman himself, the Travel Counsellor found his calling, helping young fundraiser Joseph Adams plan a complex running itinerary around Europe
New eco expedition line to target ‘best agents’ as it readies for debut
A new sustainability-focused expedition cruise line is keen to make sure agents are onboard with its plans
'Travel has changed beyond recognition,' says Oasis Travel founder
Sandra Corkin talks TTG through the Northern Ireland agency chain’s big 2024 anniversary
The future of fam trips: 'agents shouldn't just be herded around'
Lush Experiences believes it has launched a new type of fam trip that aims to put the advisor first
Olive Lounge Travel to expand to second premises and host first conference
Yorkshire agency will return to having a second premises, more than three years after shutting its Barrowford branch, and will whisk around 20 members of its team to Marrakech for an in-house educational
'Tourism has a unique ability to build bridges of understanding'
Gary Noakes catches up with WTM London exhibition director Juliette Losardo to find out what’s in store for delegates this year
Explore MD: 'Sustainability is an increasingly important part of our sales pitch'
Explore Worldwide managing director Michael Edwards tells TTG why sustainability is becoming the "currency" of what a good travel business looks like for both agents and customers
'I fell into travel 33 years ago – I wanted to be a policeman!'
The 28-branch agency’s new director has climbed through the ranks – travel consultant, branch manager, sales manager, regional manager and latterly head of retail sales
AE Expeditions sales chief: 'We're taking a "less is more" approach to trade distribution'
Andrew Turner tells TTG cruise editor Harry Kemble about shaking up his role – and going for a ’less is more approach’ in terms of its trade distribution
New Global Travel Collection member to use personal image to promote travel advisory
Black Voyage founders say their brand’s personable image is already proving integral to its success
Savile Row Travel's new consortium targets agents who no longer work full time
Operator looks to recruit homeworkers for its Authentic Cruise Company brand
The agent with a sideline selling her teenage son's artisan pizzas
Travel Counsellor Sara Greene tells TTG about 14-year-old son Rocco’s side hustle and how the family enterprise has risen to success
InteleTravel explains decision to cut down Atol size
InteleTravel president James Ferrara has told TTG that only a small number of homeworkers can operate under InteleTravel’s Atol licence of 501 passengers
Intele agents' 'thirst to learn' driving homeworking giant to £200m sales target
President James Ferrara and UK managing director Tricia Handley-Hughes talk to TTG about everything InteleTravel, from the secret behind their success to what’s coming in 2025
Knightsbridge Circle’s new boss shares top priority ahead of expansion
Industry veteran Hannah Westaway joined the luxury concierge company in September