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Opinion

Boris Johnson in cockpit2.jpg
Sophie Griffiths: Boris Johnson plays Santa Claus for travel
Who knew Father Christmas had a blond mop and an Etonian twang?
EU and Union Jack flags - Brexit
Chris Lee: 'It’s time for travel to get back to normal'
Clarity would give customers, for the first time in at least three years, the certainty they need to plan ahead
A strike by BA pilots would be the first for 40 years
Tim Alderslade: 'Aviation sector can lead on sustainability'
Airlines UK chief believes the UK can champion the ’low carbon, green economy of the future’
Brexit, pound, euro flags
Sophie Griffiths: Facts reveal the crisis of our times
"It’s refreshing when cold, hard facts come along."
Boris Johnson will lead the Tories into a 12 December election
Giles Hawke: Does a Boris Johnson win signal a new start or more of the same?
The chief executive of Cosmos Tours and Cruises and Avalon Waterways UK gives his take on the results of the general election
Crystal Cruises' Crystal Endeavor. Mary McKenna says cruise will continue reaching new markets
Mary McKenna: 'Prioritise cruise knowledge to see swell in sales'
The chief executive and founder of Tour America and Cruise Holidays offers her take on how agents can reach new cruise markets 
The 2019 election will take place on 12 December
Sophie Griffiths: Travel braces itself for bumpy peaks
Thursday’s election outcome will surely spell further uncertainty in the travel industry
WTM 2016 ExCeL
Simon Press: 'Agents remain important worldwide'
There was cause for optimism at WTM London 2019, despite the Thomas Cook collapse, Brexit and the climate crisis
Polling station sign. Election 2017
General election: Could travel be left out in the cold?
It might have been dubbed the Brexit election, but as TTG examines this week, there are issues other than the B word that need to be addressed by the next government
Totalstay has launched a new website
Richard Dixon: ‘Viewdata has no place in today’s world’
Holidaysplease’s director explains why he believes the travel entrepreneurs of the future will not be thinking about Viewdata
The gender pay gap is widening, according to ONS statistics
Steven Freudmann: ‘The gender pay gap is widening – we need to act’
The ITT chairman on what can be done to reduce the widening gender pay gap
Holidaysplease now has more than 100 homeworkers
Sophie Griffiths: Hays Travel not the only post-Cook success story
The recruitment drive by numerous companies highlights just how much travel experts remain in demand
Steven Freudmann: Time for action
Luke Petherbridge: Brexit uncertainty set to continue in wake of general election
Abta’s head of public affairs with his take on the effect of a general election on the possibility of a no-deal Brexit 
150 agents will take part in a pilot scheme to reduce plastic waste from brochures
Sophie Griffiths: Why TTG is getting excited about rubbish
Plastic reduction scheme ‘another small step in our journey to achieving our ambition’
Govt told it's now or never to get behind sustainable fuel sector
Justin Francis: ‘If airlines won't clean up their act, governments must step in’
’The climate crisis doesn’t afford us the luxury of time – it demands a coordinated response’
Abta says the new government must provide the travel sector certainty
Derek Moore: ‘In times of need, travel shows its heart’
’There are a lot of downsides to this world of ours, but there’s goodness at the heart of our industry’
The TSSA union has extended its support to non-union Cook staff
The new government should remember actions speak louder than words
Sustainability might have been the overarching theme at this year’s WTM London, but there was (unsurprisingly) another hot topic on the lips of many tourism boards…
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Jo Rzymowska:'Travel industry must cater for younger generation'
It’s not a surprise that we’re seeing an array of diverse needs and expectations from younger generations
WTM 2016 ExCeL
Sophie Griffiths: Why Brexit is no longer the hot topic at this year's WTM London...
Responsible tourism has been a hot topic at WTM London for some time but this year, refreshingly, it is the tourist boards, hoteliers and operators leading the debate.
Cook's Manchester-based ground handler is to cease operations (Image: Ronnie Macdonald)
Abta's Mark Tanzer: ‘Repatriation for all is not sustainable’
The demise of Thomas Cook has once again focused the minds of policymakers and the industry on the important topic of consumer protection
Former CFO Bill Scott and former chief executive Manny Fontenla-Novoa (Picture: Parliament.tv)
Sophie Griffiths: Sorry seems to be hardest word in Thomas Cook inquiry
It would be really good to see somebody from Thomas Cook say ‘we got it wrong’.
Travel sector warned to brace for 'radical change' post-Cook
Kirsten Hughes: ‘Never believe you’re not good enough’

On little more than minimum wage, the reality was I ended up working much longer – and unsociable – hours than I was ever paid to do, and when I really needed the money pre-Christmas each year (as we all do), my hours were reduced to just 11 per week.


Although I will always be grateful for my introduction to travel, working in this environment didn’t do very much for my own self-esteem. Constantly micro-managed, scripted on what to say, what to sell and forever berated over targets, I never really felt valued or appreciated – even when we were doing a great job.

Hays Travel Mold
Sophie Griffiths: Investment in the human touch is welcome news for us all
Less than two weeks after Hays Travel announced the biggest agency deal of the decade, the shocks keep coming…
Hays has taken on all 555 of Cook's high street stores
Sophie Griffiths: Who said the high street was dead?
There was an irony to the ‘brave new world’ theme at this year’s Abta Travel Convention...