Topics

Emirates chief hints at growing ‘resilient’ UK operation and lowering fares

Sir Tim Clark told the Airlines 2023 conference in London the UK market has been ‘resilient to the fare levels’ the Gulf carrier currently has in place, adding: ‘I’m not saying they are going to last for ever’

Labour pledges not to discourage flying if it comes to power, but will tweak APD

Shadow aviation minister Mike Kane addressed delegates at the Airlines 2023 conference in London on APD, aviation’s transition to sustainable fuels and airspace modernisation

British Airways piloting new tech to resolve lost baggage more promptly

New system will allow cabin crew to inform passengers mid-flight if their bags don’t make a connection

New research highlights five-year trend towards travel agents

Around 40% of customers polled for the survey said booking through an agent was more reliable

Six ways to sell Regent’s new Seven Seas Grandeur

Regent Seven Seas Cruises’ newest ship Seven Seas Grandeur has set sail. We highlight six unique selling points to help you boost sales

Alana van der Merwe to join Ikos and Sani sales team with trade brief

Van der Merwe joins as sales manager in the UK sales office to increase support to the UK market and develop trade relations

Nats blames staff absence and strong winds for Heathrow disruption

Restrictions at the UK’s busiest airport have now been lifted after a day of delays and cancellations at the weekend

Nick Hughes to join Scenic Group as sales director UK and Ireland

Hughes to trade similar role at Princess Cruises for new post with Scenic and Emerald Cruises

Philippe Starck-designed Mondrian Bordeaux Les Carmes opens to guests

The 97-key hotel is housed in a chateau dating to 1871, which was at the heart of the region’s wine trade for two centuries

A jumbo initiative to protect elephants in Sri Lanka

A new project funded by travel companies is helping humans live in harmony with elephants in the Indian Ocean destination.

'A true icon': hotelier Prithvi Raj Singh Oberoi dies, age 94

Oberoi was credited with placing Oberoi Hotels and Resorts on the international luxury travellers map

Another villa specialist to up agent focus with new trade platform

Top Villas has more than 10,000 properties in its portfolio, and makes a play for agents in the UK with a new portal

Jet2 and easyJet warn of potential delays and disruption from French ATC strikes

The industrial action will affect flights to and from French airports on Monday (20 November), as well as flights using French airspace

Consumer spending habits to take centre stage at Abta Travel Trends conference

The full-day Abta event in London on 28 November will give delegates insights into the latest trends, data, insights and product news in the travel industry

Agents shouldn’t fear selling river cruises, says Uniworld UK boss

According to Townson, agents need to take advantage of the opportunities presented by the river cruises market

Advantage 'upbeat' about 2024 wave season as millennials get onboard

According to head of commercial John Sullivan, Latitude members have reasons to be cheerful despite the ongoing geopolitical and economic situation

Advantage promotes Jonny Peat to senior commercial manager

The consortium said over the past 18 months, Peat had led a number of key initiatives, contributed to Advantage growing cruise revenue to more than £500 million

Advantage Travel Partnership sets aim to double cruise members next year

According to newly-appointed senior commercial manager Jonny Peat, the number of Latitude members will go up to 600 over the next year

Focus on first-time cruisers, Clia boss urges agents

According to Harmer, agents should entice new customers by offering them a cruise proposition similar to their usual land holiday

Riverside Luxury Cruises boss on line's surprise expansion and UK growth plans

Gregor Gerlach shares his plans for the line with Harry Kemble

Hays Travel reveals above-industry average customer satisfaction score

Hays’ senior learning and development manager Leanne Cox also revealed the agency’s new service promise

'I’ve realised it’s not about age, it’s about skill sets that drive the business'

Jack Prescott, commercial strategy lead at Travel Counsellors, explains how he’s dealt with imposter syndrome in the boardroom

British Airways' sustainable fuel project gets £9 million cash injection

Project Speedbird has received extra money from the UK government

Hays Travel launches new £5,000 rewards scheme for its agents

Independent challenges its agents to ’be the sunshine’ in their clients’ lives in an effort to drive levels of customer service up further