Skip to main content

Topics

The no-sail order has been extended to 31 October (Credit: Sandra Seitamaa / Unsplash)
The wave of discounting that's leaving cruise agents feeling 'demotivated'
Cruise agents tell TTG they are fearing burnout this summer as discounted cruise fares drive record-breaking demand
Many consumers are not confident that they will be treated fairly by airlines
UK flight performance continues to improve, data shows
Figures published on Friday (2 June) by the Civil Aviation Authority show that flight cancellations have gone down 12.3% in the first three months of 2023
Marella_Voyager_Tui.jpg
Tui to come in from the cold and court independent agents again
Commercial director Richard Sofer tells TTG how Tui plans to start selling more holidays through independent agents and ’redress the balance’ of recent years
Package Travel Regulations graphic
Majority of Brits don't understand package travel protections
New polling by Chartered Trading Standards Institute finds 73% of people couldn’t tell the difference between a package and a linked travel arrangement, even when given definitions
0145_MPreview.CATEDRAL_DE_MALLORCA.jpg
How to spend a perfect day in Palma, Majorca's vibrant capital
Once a sleepy provincial backwater, Palma de Mallorca – the Balearic Islands’ capital – has blossomed into one of Europe’s best city-break destinations.
IATA director general Willie Walsh will speak at the SPAA annual dinner
Willie Walsh: 'Govts are still stifling travel's rebound from Covid'
Iata’s director general has warned that tightening the industry’s regulation will only hinder the post-Covid rebound
Not Just Travel Steve Witt and Paul Harrison.jpg
Not Just Travel surpasses 2022 recruitment during first five months of 2023
Homeworking firm has also reported beating its sales targets over the past three months by more than 30%
Qatar Airways jet over the ocean
Qatar Airways in talks to restart Cardiff flights this year
Gulf carrier shelved Cardiff-Doha route amid the onset of Covid-19
Norse Atlantic launches Gatwick-Washington DC route
Norse Atlantic launches Gatwick-Washington DC route
Six-times-weekly service got under way on Thursday (1 June)
World_Travel_Holdings_team_photo.jpg
World Travel Holdings team to tackle Yorkshire Three Peaks
Staff at the cruise agency are raising money for a local hospice and the World Wildlife Fund
BA will use a B777-200 aircraft to operate the additional flight (Credit: British Airways)
British Airways fined $1.1m by US government over Covid refunds

The regulator’s Office of Aviation Consumer Protection served a legal document on Thursday (1 June) claiming it had received more than 1,200 customer complaints about BA’s conduct from March to November 2020.

The report said customers had been unable to get through to BA’s customer service agents when calling the carrier for several months as the airline had “failed to maintain adequate functionality of its customer service phone lines”. 

Virgin sets Dubai return and reveals Manchester-Vegas route
Virgin sets Dubai return and reveals Manchester-Vegas route
Virgin will expand its Manchester operations with a new route to Las Vegas next summer
Prestige Travel
Prestige Travel launches biggest-ever agent incentive worth £10,000
Agents making bookings with the operator between 1 June and 16 October will be entered into a prize draw to win £10,000 spend with Prestige
James_Coughlan_Abercrombie_Kent.jpeg
Sales director James Coughlan to leave A&K after nearly four years
Sales and business development director Coughlan joined the luxury specialist in November 2019
New York City skyline at night C: Luca Bravo, Unsplash
Loganair expands regional access to North America with Aer Lingus partnership
Loganair customers flying from Scotland, Newquay or the Isle of Man will have more destination choice through Dublin and Manchester, the carrier said on Thursday (1 June)
cheetah-gdcd6a219f_1280.jpg
Activists call on travel and tourism to stop supporting animal exploitation
Charity Born Free published on Thursday (1 June) a report on the dangerous impact of people using animals as props in their holiday pics
Becky_Hill_Marella_Voyager_pic_2.jpg
Becky Hill performs as Marella Voyager named in Malaga
The vessel sets sail on its maiden customer voyage from Palma on Saturday
Kabukicho in Tokyo's Shinjuku district (Credit: InsideJapan Tours)
Riviera to offer wider range of regional departures next year
Escorted touring and river cruise specialist will offer regional airport-only departures on select long-haul tours in 2024
Sion and Ben Walton-Guest
The nine most LGBT+ friendly holidays in the world
Four influencers recommend eight destinations and one cruise line that have their seal of approval for holidays where they are free to be themselves.
Two children dead following Bournemouth beach incident
Two children dead following Bournemouth beach incident
‘Incident in water’ leaves boy, 17, and girl, 12, dead, police confirm
Ethiopian A350 landing
Ethiopian Airlines extends Manchester-Addis Ababa service
Fifth weekly service via Geneva to get under way from 5 June
Consumers and businesses are weighing up a range of different cost pressures (Credit: Tierra Mallorca / Unsplash)
Advantage partners with WorkLife to ease ‘biting’ cost of living squeeze
Consortium to offer members access to employee benefits platform WorkLife’s financial and health wellbeing tools at a preferential rate
Solos specialist Just You inks new river cruise partnership
Solos specialist Just You inks new river cruise partnership
Operator announces new two-year tie-in with Nicko Cruises
APT and Travelmarvel launches Mekong sale to the trade
APT and Travelmarvel launches Mekong sale to the trade
Deals available on APT new-build Mekong Serenity and Travelmarvel’s new ship RV Apsara