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Agents – if something goes wrong, are you ready for when the spotlight falls on you?

As a travel agent, have you ever wondered about your responsibilities when something goes wrong for a customer on holiday? Or for that matter, one of your staff members on a fam?

Julia Lo Bue-Said and Jo Rzymowska recognised in King's Birthday Honours

Advantage chief executive Lo Bue-Said has been recognised for her services to business and tourism, and Rzymowska for her efforts to effect change in the diversity, equity and inclusion space

Great Little Escapes ceases trading as Atol holder prompting CAA advisory to agents

The CAA has issued instructions to the trade after Great Little Escapes and subsidiary brands ceased to be an Atol holder on 13 June

'This is how I go the extra mile for my clients – I go with them on holiday'

It’s the prerogative of most travel agents to go the extra mile for their customers but, in Danielle Falcus’ case, she regularly goes more like 5,000

Riviera Travel hands Vicky Billing expanded brief after driving 'rapid' trade growth

Billing, who has overseen nearly 50% year-on-year growth through the trade, has been promoted to director of trade and partnerships UK and Ireland

‘It's comfortable and cosy’: why working from bed is key to this agent’s success

Paula Hansen, co-founder of World Accessible Holidays, lives with a chronic health condition that makes working from an office almost impossible

How to sell vibrant El Gouna with easyjet holidays In The Spotlight

Discover this premier holiday destination in the Red Sea in Egypt, offering world-class amenities and an array of activities in the desert and on the water

Introducing Ella Resorts

Hot off the heels of opening a five-star property in Corfu, Mediterranean hotel collection Ella Resorts is gearing up for another launch early next year, and beyond

Foreign Office advises against all travel to Israel as conflict with Iran escalates

FCDO upgrades advisory to caution against all travel to Israel and the Occupied Palestinian Territories

Murray Travel to launch exclusive Gran Canaria charter programme next year

’The dream is to make the Highlands feel less cut off,’ said the agency’s co-founder Scott Murray

Expert says one of these is your client's perfect US road trip

With so many thrilling road trips on offer in the US it can take time to find the perfect match. American Affair’s Danny Clifford highlights some of the best options for different client types

How to sell Regent Seven Seas Cruises’ new ship, Seven Seas Prestige

With reservations for the ship opening this month, here’s everything you need to know to sell Regent Seven Seas Cruises’ new ship, Seven Seas Prestige

British national sole survivor of crashed Gatwick-bound Air India flight

Air India flight AI171 crashed shortly after taking off from Ahmedabad on Thursday (12 June), killing all but one of 242 people onboard

P&O Cruises unveils new ship visit programme with 650 agent places available

The line says more ship visits will be announced later this summer and it hopes to welcome more than 1,000 travel agents onboard this summer

Finalists revealed for TTG Travel Industry Awards 2025

Travel’s most coveted award ceremony is moving to one of London’s most iconic music venues

Gatwick-bound Air India flight crashes shortly after take-off with 53 Britons onboard

Air India has confirmed Gatwick-bound flight AI171 crashed shortly after taking off from the city of Ahmedabad on Thursday

The five least-visited places in Spain that your clients will love

Want to know where the most authentic, least crowded holidays can be taken in the country? These statistics will help you discover that for your clients

Serengeti Explorer: the bucket list safari that's refreshingly priced

There’s a new brand filling the gap between high-end and budget in the Serengeti National Park – but there’s no skimping on the experience

ECN chief cautions against discounting but won't 'police' members' sales tactics

Trade body’s chief acknowledges discounting is happening in the expedition cruise market, but says it’s not ’part of its mission’ to police lines

Niyama or Naladhu: which is the perfect Maldives resort for newbies?

As a first-time visitor, who is well past the honeymoon stage, would I adore every blissfully isolated minute or be climbing the walls by day two?

How to sell Fifa World Cup 2026 holidays without the hefty price tag

Kansas City is one of the American hosts of the Fifa World Cup 2026, yet tournament visitors won’t need Premier League salaries to enjoy themselves

Idle Travel, Perfect Getaways and Go Ben win share of £80,000 Jet2 high street fund

The first recipients of funding from the airline and operator’s Scale Up Your Street campaign have been revealed

Ryanair threatens to fine disruptive passengers £500 in new crackdown

Ryanair says it will penalise disruptive passengers who are offloaded with a mandatory £500 fine and pursue civil damages in a crack down on antisocial behaviour as the peak season approaches

Brace for more unrest fuelled by Trump's TV agenda, travel warned

The UK’s former ambassador to Washington has said president Donald Trump’s desire to dominate news networks means he will not shy away from scenes like the disturbances in Los Angeles