Incentives

Ambassador to reward best agency partner with new staff room in month-long trade incentive

The winning agency will receive a staff room makeover to create an Ambassador-themed lounge featuring new seating, a coffee machine, a kettle, a toaster, a microwave and an air fryer

‘Booking windows are shortening’ – and other luxury travel myths debunked

Virtuoso has unveiled a number of key insights into the reality of luxury travel bookings for 2026

'Old school' agent pivots with new lifestyle venture to meet clients' evolving expectations

Jesse Sharp’s Celsius London will offer a wide range of lifestyle management services as luxury travellers’ expectations evolve.

Top agencies reveal secrets to rewarding referrals as loyalty schemes rise

Is there a magic solution to keeping clients loyal, treating them well and winning new referrals? Personalising the approach is key.

Agent invests in ‘aftercare’ app to prevent client loyalty ‘fizzling out’

Emily Grace has teamed up with Georgie Spurling on a wellness app designed to hold guests ‘accountable’ on their wellness journey after they check-out of the hotel.

Riviera Travel promises Irish agents more fams, tours, river cruises and regional departures

Escorted touring and river cruise specialist plans to work more closely with the Irish travel trade under new country manager Carrie Day and increase the number of tours and cruises it offers the market

High-end homestay brand launches time-saving tool for luxury travel advisors

Onefinestay will give the 30,000 advisors it works with around the world exclusive access to its new booking portal.

'Why we believe there’s more to a lasting partnership with agents than just commission'

’Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never substitute, a fair commission structure,’ writes Titan Travel’s director of trade distribution, Shane Lewis-Riley, for TTG

Luxury agents share red flags for a time-wasting client

From price matching to upgrade demands, these are luxury advisors’ biggest turn-offs when dealing with potential customers.

P&O Cruises unveils new ship visit programme with 650 agent places available

The line says more ship visits will be announced later this summer and it hopes to welcome more than 1,000 travel agents onboard this summer

‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change

Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”

Luxury agent's top rules for first-time yacht bookings

David Ox of Winged Boots shares his insights on chartering luxury yachts after reporting an increased demand for the elite experience.

Top family agent reveals ‘red flags’ for luxury hotel kids’ clubs

Claire Masse, founder of Frangipani Holidays, says there’s one crucial detail parents should always look for in kids’ clubs after evaluating those at some of the world’s top luxury resorts.

Ponant 'ready' to host more UK clients with agents now making £2,000 in commission

The French cruise line hosted an intensive seminar as part of its mission to attract more British and Irish passengers

National Geographic-Lindblad Expeditions to convene travel agent board to boost UK bookings

The expedition cruise line – part of Lindblad Expeditions Holdings – currently sources almost entirely from the US but has plans to attract more customers from the UK

360 Private Travel to charge clients as part of new membership programme

The travel agency says its new model will give clients more control over their travel

Pippa O’Keefe leaves 360 Private Travel for new role at luxury competitor

The travel specialist speaks exclusively to TTG Luxury about her recent move to ASmallWorld.

Agent lands ‘last-minute’ £110,000 French villa booking with string quartet and open-air cinema

A top agent secured a six-figure booking for a French rental villa – with just less than a month’s notice to plan.

In partnership with onefinestay, the luxury travel advisor worked diligently to organise a family holiday for seven nights with a strict set of criteria.

Hotels making ‘massive mistake’ by judging agents on social media following

Luxury hotels who undervalue agents are at risk of losing business – but influencers are not the ones to blame, says Duncan Greenfield-Turk.

Winning luxury agents celebrate success and share business tips at VIP event

The agent winners of TTG Luxury Travel Awards in February returned to Raffles London at The OWO for an exclusive lunch at a private dining venue

Hot off the press: how to build a magazine to inspire clients

Creating an inspirational magazine for your clients can make all the difference in helping them take the plunge to book that holiday – so how do you do it?

Insight Report reveals increased spend on trade by luxury suppliers

The TTG Luxury Travel Awards Insight Report 2025 drew upon data shared by 42 trade-facing supplie finalists in tour operator, cruise, and hotel categories

Luxury cruise agent shares ‘overlooked’ rule that can ‘make or break’ clients’ trip

Claire Parsons was named a “Virtuoso Cruise Icon” after impressing the travel network with her exemplary cruise sales.

Hays Travel awards millions in bonuses to 4,500 employees after £3 billion sales bounty

Staff at the UK’s largest independent agency will receive £100 per year of service after the agency reached £3 billion in total transaction value six weeks ahead of its year end