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Agents are ‘local voice’ for Experience

TTG Staff
1 April 2016

Experience Travel Group has revealed aspirations to grow its business through the trade.

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Speaking to TTG, Sam Clark, who co-founded the Asian-specialist with Tom Armstrong in 2004,said he believed that agents were crucial to future expansion.

“A few years ago the number of our bookings made through the trade was pretty much zero and now we are at 15% to 20%,” he said.

“It is a real focus for us going forward as agents can offer that local voice that helps sell a destination. Recently we have seen that despite the deals available online, people are increasingly going back to agents for that local touch.”