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BA and Lufthansa employ 'pay when you fly' system

Technology
Will Payne
30 June 2021

British Airways and Lufthansa have implemented a scheme which allows travellers to make a flight reservation by paying a deposit and then settling the balance a few weeks before departure.

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According to a study, 39% of respondents said the "pay when you fly" (PWYF) option is the most appealing payment method.

The report, carried out by Opinium on behalf of travel technology company Amadeus, claims 46% of 5,000 travellers said "refund uncertainty" was their top concern with overseas travel. 

Around 4,000 respondents said the increased risk of cancellations due to the pandemic is a barrier to booking travel this year. 

But, according to Amadeus, the PWYF scheme "could boost industry revenues with travellers willing to spend 36% more per trip on average".