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Brands ‘must hold their nerve’ on price despite cost of living squeeze

Operators
Tom Parry
13 October 2022

Travel leaders have urged agents and fellow operators to “hold their nerve” and refrain from discounting and selling cheaper products as consumers’ budgets are squeezed amid the cost of living crisis. 

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Speaking at Abta’s Travel Convention in Marrakech, Giles Hawke, chief executive of Cosmos and Avalon Waterways, said he “didn’t not know why” agents were still selling cheap beach packages.

“Agents should be focused on complicated, high-value products. What’s the point in making £15 commission on a £400 beach holiday?” he said.

“We’re still selling river cruises way too cheap. Americans haven’t been travelling to Europe this year – but we’re not going to do that again. Our average selling price for next year is £4,000 per person and this year it was around £1,800. If that means we’re carrying fewer passengers, then big deal.”