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EasyJet Holidays makes Cyprus refund pledge
EasyJet Holidays has said it is hopeful of refunding passengers booked on Cyprus trips affected by the government’s latest travel corridor announcement within 14 days.
It comes after transport secretary Grant Shapps confirmed on Thursday (29 October) that Cyprus’s quarantine-free travel corridor would be revoked from 4am on Saturday (31 October).
Lithuania will also have its travel corridor shut.
Customers due to travel to Cyprus imminently with easyJet Holidays will be contacted shortly, based on their date of departure, to advise them of their options.
The operator said, to date, it had been able to process full refunds for those who request them within an average of 12 days.
Alternatively, customers can opt to take the value of their trip as credit to make an alternative easyJet Holidays booking.
Matt Callaghan, easyJet Holidays customer director, said all upcoming holidays to destinations where the Foreign Office advises against all but essential travel would be cancelled.
"We share how disappointing this news will be," he said. "We know just how much people look forward to winter sun holidays, so we’re pleased that following last week’s [travel corridor] announcement, our affected customers still have the option to book a break to the Canary Islands."
James Chapple
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