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EasyJet holidays reveals different amendment rules for agents

Operators
Gary Noakes
29 November 2021

EasyJet holidays has introduced different rebooking rules for trade and direct customers, should clients need to change their plans due to tightening travel rules.

Operators face a flurry of rebooking due to the Omicron variant

The operator said it was contacting “thousands of customers” with bookings departing through to mid-December to discuss options following the discovery of the Omicron variant of Covid-19.

Customers due to travel up to 17 December have until midnight on Tuesday (30 November) to cancel their holiday online for credit. However those booking through agents can amend their booking. The operator said it was contacting customers and agents with details.

An easyJet holidays spokesperson explained: “At the moment, credit is only available to redeem directly on our website, so we offer our trade customers the option to amend their holidays through their trusted travel agent.”