Hays Travel bought the entire retail portfolio of Thomas Cook, doubling its workforce and trebling its shop numbers.
Hays welcomed almost 700 suppliers and managers to the 30th and largest Hays Travel Conference in its history.
Retail and training director Jane Schumm kicked things off by telling delegates: “This is the last time we will refer to anyone as ‘ex-Thomas Cook’; from now on we are all part of the Hays Travel family.”
Hays shared his vision for 2020 and paid tribute to the Thomas Cook brand and colleagues, and also explained why he thought Hays Travel could succeed.
