More airlines than ever are introducing ‘basic’ economy fares, meaning plenty of extra charges for passengers. Rob Gill reports.
The introduction of “basic economy” fares by airlines on long-haul routes is making airfares more attractive to customers, but they often come with reduced service and a host of potential extra charges.
Those were the findings of add-ons specialist Airport Parking and Hotels (APH), which carried out a study examining the lowest fares of 21 major airlines including British Airways, Virgin Atlantic, Thomas Cook and easyJet, to show what is included and excluded from their prices.
The so-called “unbundled” fares, which were first pioneered by the low-cost carriers, are designed to offer the lowest headline price. But increasingly customers have to pay extra for previously included services such as hold baggage, seat selection, airport check-in and onboard food and drink.
The picture across airlines is far from uniform, with each having different fees for the various ancillaries associated with air travel, and this is particularly true in the case of luggage.
The majority of airlines – 19 out of the 21 researched – allow cabin luggage onboard, with 10 carriers also permitting passengers to store one small personal item under the seat in front.
For long-haul flights, nine airlines including Emirates and Qantas still allow passengers to check in luggage as part of their cheapest fares.
But two carriers, Wizz Air and American Airlines, do not currently allow passengers to store bags in their overhead lockers as part of their most basic fares.
“When the baggage allowance does not suffice, all the airlines allow passengers to purchase additional luggage space for a fee, varying from £8 with Wizz Air to £171 with Qantas, depending on the flight route and bag weight,” says Nick Caunter, managing director of APH.
“However, travellers should note that it may be best to purchase additional luggage allowance online prior to departure, since many airlines charge more for add-ons bought offline.”
Examples of these higher offline charges include Monarch’s £5 surcharge for extra baggage purchased via its call centre, while Swiss has a £12 fee if a passenger pays for extra luggage at the airport.
Passengers should also be aware that some airlines also charge for checking in at the airport, with fees ranging from £8 to £45.
It is always worth checking individual airline fees across online and offline booking channels, as well as other potential charges that customers could face.
For example, Virgin Atlantic has a fee of £25 if passengers want a physical paper ticket, while Jet2 and Ryanair both charge for reprinting boarding passes at the airport (£17.50 and £15 respectively).
Selecting a seat is also offered by most airlines for a fee, although four airlines, including KLM and Qatar Airways, still allow passengers to choose their seat for free.
Priority boarding is another service for which several airlines charge an extra fee: seven of the 21 carriers offer this for a fee ranging from £4 (Wizz Air) up to £19.99 (easyJet).
Food and drink remains largely free on legacy carriers with 11, including KLM, Virgin and Aer Lingus’s transatlantic services, still offering this as part of their lowest fares.
Onboard catering is still free on BA’s long-haul flights, but the airline has recently started charging on short-haul economy services.