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Quarantine hotels: are customers entitled to a refund?

Opinion
28 January 2021

The government has announced that travellers (including British residents) entering the UK from a list of 30 “high-risk” countries will have to enter mandatory quarantine for 10 days in government-provided accommodation, such as hotels.

If quarantine hotels become a longer-term measure, this could have a serious impact on travel in 2021

These so-called “quarantine hotels” come at a time when the UK already has stringent travel restrictions in place, such as banning travel from certain destinations, the removal of the “travel corridors” so all travellers entering the UK have to self-isolate for 10 days and the requirement to present a negative Covid-19 test before travelling to the UK.