“In some cases, it has been 10 months since we received notification that Ryanair flights were cancelled," said Simpson operations director Ed Pyke.
"Although we have been through all the processes of rejecting vouchers that have been issued to us and using the forms on the Ryanair website to apply for cash refunds, we are still no further forward in getting the money owed back.
"I have also written to Ryanair and have not received a response.”
