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The new government should remember actions speak louder than words

Opinion
Sophie Griffiths
11 November 2019

Sustainability might have been the overarching theme at this year’s WTM London but there was (unsurprisingly) another hot topic on the lips of many tourism boards: Thomas Cook.

The association said it had launched a "full review" of its members’ relationships with agents

Cook's UK store network was acquired by Hays Travel shortly after the brand collapsed in September 2019

From Tunisia to Jamaica, discussions largely centred on how countries have been picking up the myriad pieces from the travel giant’s demise (p10).