Skip to main content

Business advice

‘I became a cruise agent to advocate for accessibility from within the industry’
Forget gimmicks and go-kart tracks, an extra 10cm on a cabin door would be a cruise ship game changer, says wheelchair-using agent Deanne Moses-Wright
Travel bosses urged to introduce cancer policy for employees
Many UK companies are not prepared to support employees living with cancer, says social enterprise.
Luxury advisor shares unlikely place to find high-net-worth leads after landing €80,000 booking
Thomas Ashley launched his luxury travel agency last year after decades of working in hospitality.
Hays Travel franchisees join forces to set up new business
Lewis Miller and Andy Holbrook, who met thanks to the both of them being Explorer Travel franchisees, have founded WorldLuxe Travel and joined the Hays Travel Independence Group
How to cross-sell business and leisure to your clients
Typically business travel agents and leisure agents have operated in silos, but those who embrace the growing industry trend of bleisure can expand their reach
Upward trend in spending with travel agents continues in December – Barclays
New figures from Barclays reveal spending with travel agents grew by 7.5% year-on-year in December, an increase matched by only one other sector monitored by the bank
Danny Waine launches consultancy to help travel entrepreneurs get their ideas off the ground
Travel Nomads, which has been set up by former Abta head of membership Danny Waine, will offer a suite of services to agents, operators and businesses throughout the wider travel and tourism eco-system
10 things agents can do to properly wind down for the festive period
Try these top tips for a stress-free festive season from the Inclusive Travel Forum’s Savannah Wilson
'I've sold nearly 2,000 cruises – here are my top tips for other agents'
Tui’s Rachel Liversidge shares the secrets of her success
Unlock the secrets to becoming more efficient
Efficiency is the key to achieving your full business potential, says Stephen Hearn, sales and account manager at travel technology supplier moonstride
How travel advisors can charge fees without losing clients
Introducing fees can be a daunting process for many travel advisors, but it doesn’t need to be.
The go-getter dreaming of global travel tech domination
TTG Tomorrow’s Travel Leader Felix Ochefu is spearheading the creation of group travel technology that makes it easier to research and book group trips.
Tried and tested: Agents' schemes to help keep customers loyal
If the season of goodwill inspires you to give something back to your most faithful customers, a bunch of our Top 50 agents share their tips for successful reward schemes
How to market a small travel agency on a budget
Marketing your agency doesn’t need to feel like a minefield, says travel business expert Jason Palmer
How agent Louis Morris made a 100km running challenge possible
As a keen sportsman himself, the Travel Counsellor found his calling, helping young fundraiser Joseph Adams plan a complex running itinerary around Europe
Agency launches fee-based appointment-only offshoot
Artisan is part of Travel Four Seasons and will charge clients a set fee to cover the advisors’ time
The future of fam trips: 'agents shouldn't just be herded around'
Lush Experiences believes it has launched a new type of fam trip that aims to put the advisor first
Travel Counsellors offers agents live hotel booking capability
Travel Counsellors has upgraded its Phenix system to allow live hotel bookings and to show real-time availability as it searches for more accommodation partners
10 ways agents can – and should – prepare now to make the most of peaks

With the obvious caveats of climate change, conflict and consumer confidence, the mood is – guardedly – optimistic after several difficult and dreary Januarys.

A good summer, calmer economic outlook and oodles of capacity has given agents and operators good reason to think 2025 could be just like – or even better than – the good old days of 2019.

New Global Travel Collection member to use personal image to promote travel advisory
Black Voyage founders say their brand’s personable image is already proving integral to its success
The question every new luxury advisor should ask their client
A luxury advisor has revealed the one thing she always wants to know from clients after 25 years of industry experience
Selling travel to Gen Z: “TikTok is the new Tripadvisor”
Travel brands can’t avoid TikTok if they want to successfully target younger consumers
How do you get your work experience to do more than make the tea?
When managed well, work experience placements can bring big benefits to your travel agency. We explore how to make a success of it, for all parties involved