High street

Value message critical as ski market returns to ‘familiar patterns’

Higher prices aren’t putting winter sports enthusiasts off booking for this winter, although ’value’ is proving critical to conversions, agents and operators tell TTG

Windstar to capitalise on strong booking momentum with new agent partnerships

Speaking to TTG, the line’s recently appointed head of sales UK and Ireland Augustus Lonsdale said he will look to grow the company’s sales team as the business expands in the UK

Why it's time to spring clean your marketing... in August

Don’t leave it late, marketing chief Andrew Shelton urges agents in second We Are Llama column for TTG – or risk not being ready for the rush

Agent secures £35k Scenic booking by capitalising on new docuseries

Karen Beagrie, head of operations at Meon Valley Travel, landed the booking after using Discovery’s new docu-series Maritime Masters: Expedition Antarctica, which was filmed onboard Scenic Eclipse

Cunard to target new-to-cruise market ahead of Queen Anne launch

The line will encourage agents to offer Cunard as an alternative holiday option to customers who may have never sailed with the line or cruised at all

Can agents start to draw a line under the Covid crisis yet?

The pandemic was a once-on-a-lifetime shock for travel – so three-and-a-half years after the world was plunged into lockdown, is travel ready to move on? And up?

Spend with agents rebounds in July following ‘significant’ dip in June

Airlines also saw a sharp rise in spending growth, with transactions up 35.4% month-on-month in July

Royal Caribbean to reshape trade strategy ahead of Icon and Utopia launches

Director of sales Stuart Byron tells TTG the line will reshape its agent programme to fit the needs of the trade in a post-Covid world

Advantage appoints Adam Weatherby to newly created partnerships role

Weatherby, who moves from bed bank Ratehawk, will take up the role of partnerships manager

'Chargebacks are here to stay; agents must learn to manage them'

’What started as a method of obtaining a cash refund appears to become muscle memory for travellers seeking a quick and easy way to get their cash back without going through traditional processes,’ writes Outpayce’s Tania Platt for TTG

Tui rolls out accommodation-only platform to Irish market

The group announced on Friday (4 August) Irish customers will have thousands of hotels to choose from, including a four-star hotel in Ibiza or a three-star hotel in Rome.

Panache Cruises kick-starts US expansion with $124,000 booking

Founder and chief executive James Cole said the agency ’didn’t believe’ they had secured the booking in the first instance

Jet2holidays reveals venue for annual agent conference

The bash will be held in Belek in late-November

'B2B, B2C – we don't discriminate,' newly-launched operator insists

Three years in the making, the Holiday Best debuted last month and is hoping to win over agents with its all-inclusive package holiday proposition

Too hot to handle? Travel faces up to the climate crisis

After temperatures soared to unprecedented levels in the Med and wildfires raged in Greece, what effect has the extreme weather in the Med had on current and future booking trends?

Hurtigruten to roll out new coastal-focused trade engagement programme

Following the separation of the brand’s expedition and coastal arms, the line’s vice president of sales and marketing EMEA and emerging markets Anthony Daniels tells TTG there is “an exciting opportunity” for agents working with the company

Barrhead Travel enhances staff wellness offering with menopause pledge

The Scottish agency has also doubled its mental health first aid team

Hays Travel apprentices praised in latest Ofsted report

Ofsted highlighted Hays Travel’s “very supportive and highly inclusive culture”, promoted by leaders and managers across all apprenticeship programmes

Climate crisis 'an opportunity for agents to show their worth'

Agents believe the effects of recent wildfires in Greece and soaring temperatures across southern Europe underline the benefits of booking with an expert

Up to 30 MPs ready to meet agents following industry lobby effort

Advantage Travel Partnership and Aito launch MP engagement programme off the back of National Travel Agents’ Day

Should cannabis tourism be high on agents' agenda?

Changing attitudes towards cannabis in some countries have created new tourism opportunities, not to mention pitfalls. Neal Baldwin investigates

Government defends Foreign Office stance on Greek fires advice

House of Lords debates whether the FCDO advice on travelling to Greece during wildfire risk was irresponsible

Rhodes: Latest from Jet2, Tui and easyJet as firms monitor wildfires

Jet2 to operate more repatriation flights on Tuesday, while all three operators are offering those booked to travel to the island flexibility to amend over the coming days

Advantage chief: agents 'turning the tide' against OTAs and AI-backed rivals

On the eve of National Travel Agents Day, Julia Lo Bue-Said hails increase in new, younger clients despite onslaught of artificial intelligence and online travel agents