Opinion

Sophie Griffiths: Heed words of ex-Cook staff or risk repeating history

Real remorse will be demonstrated through heeding the words of ex-Cook staff.

Kirsten Hughes: ‘The vocabulary for travel isn’t fit for purpose'

A new year offers the chance to reflect and make big plans for the future

'How does a government decide what is a good or bad business to prop up?'

’Given the climate crisis we are in, shouldn’t greater investment be given to our railways instead?’

It’s really tough being a regional airline in the UK, as BmiRegional and others can attest. Or at least would do if they were still in business.

John Bevan: 'Cook's collapse showed us agents need to be ready to share customer data'

Lack of customer data caused "confusion at a time when clarity and speed were of the essence"

'Muslim travel is one of the largest untapped UK markets'

There are more than three million Muslims in the UK and their appetite to travel is equal to that of their non-Muslim peers

Excite Holidays: What are agents' legal obligations?

Lawyer Farina Azam examines the repercussions for agents after the wholesaler entered administration on 10 January

Sophie Griffiths: How the Cook crisis is driving change in the industry

Let’s hope dnata sets a precedent in driving change

'A slowdown for the Middle East might serve countries a little further to the East well'

David McGuinness, founder of Travel The Unknown, examines what the current crisis means for tour operators in the region

John Strickland: 'Direct, or blunt, with Willie, what you see is what you get'

IAG’s chief executive is set to retire in June

'If you can afford St Lucia, you can afford $3-$6 a night'

This government-led initiative aims to fund the marketing and development of the island, which I myself plan to visit in September.

Middle East crisis: 'How will this affect travel to the region?'

Aled Evans, head of business development at Undiscovered Destinations, reveals what the Iran crisis means for travel businesses that specialise in the Middle East

Martin Alcock: 'The big issues are achingly familiar'

Brexit will be back, Thomas Cook continues to ruffle feathers and the industry will be scrutinised on environmental concerns

How the responsible travel movement will define the 2020s

Responsible travel has worked its way into popular consciousness, so what can we expect when the sector faces greater scrutiny on its contribution to climate concerns?

Farina Azam: Tour ops and travel agents – data sharing is not a breach of GDPR

"Let’s ensure that the confusion and problems brought to fore most recently by the failure of Thomas Cook, do not happen again".

Sophie Griffiths: Why there are many reasons to be positive as we enter a new decade

Agents have reported soaring sales as the peaks period kicks off, with 25% of respondents to a TTG poll describing bookings as “flying”

Who peaked? Travel's turn-of-year TV ads go under the microscope

Brighter Group’s Debbie Flynn gives her verdict on which brands struck gold on the silver screen

Tony Mann: 2020 is a year to change, adapt and evolve

The director of Idle Travel with his take on the turn of the century

Phil Gardner: We should all be proud of the post-Cook movement

ITT board director and former Cook sales chief reflects on 2019 and the year ahead

Sophie Griffiths: Boris Johnson plays Santa Claus for travel

Who knew Father Christmas had a blond mop and an Etonian twang?

Chris Lee: 'It’s time for travel to get back to normal'

Clarity would give customers, for the first time in at least three years, the certainty they need to plan ahead

Sophie Griffiths: Facts reveal the crisis of our times

"It’s refreshing when cold, hard facts come along."

Giles Hawke: Does a Boris Johnson win signal a new start or more of the same?

The chief executive of Cosmos Tours and Cruises and Avalon Waterways UK gives his take on the results of the general election

Mary McKenna: 'Prioritise cruise knowledge to see swell in sales'

The chief executive and founder of Tour America and Cruise Holidays offers her take on how agents can reach new cruise markets