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Travel industry news

Thorne Travel at 15: from 'baptism of fire' to viral video sensation
From the ‘baptism of fire’ that was Shona Thorne’s first few months in business to becoming a social media sensation when her agency’s promo video went viral, Thorne Travel’s first 15 years have certainly been eventful. Rob Gill reports
InteleTravel agent lands €150,000 booking for 234 people – just two years after career switch
Dublin-based Lucille Furlong pitched the idea of taking students from the Starstruck Dance Academy, where her son is enrolled, to Disneyland Paris after realising how lucrative it would be to book overseas trips for them
Former Abta regional liaison officer Doug Weston dies aged 87
Weston’s career in travel started in the 1960s with Norwich-based regional carrier Air Anglia. He also worked for Anglia Holidays and Pickfords, and ran his own UK holidays agency in Norwich before joining Abta in 1986
Rugby legends Sinfield and Jones-Buchanan named as ITT conference keynote speakers
Kevin Sinfield’s bond with former teammate Rob Burrow captured imaginations following Burrow’s motor neurone disease diagnosis, and has seen him raise millions for the cause
‘She was a rock’: Not Just Travel's Kristina Janes passes away aged 49
Homeworking outfit pays tribute to Janes, a member of the agency’s corporate team, who died after a short illness aged 49
Brits ready to 'trade up' to five-star 'affordable luxury' in cheaper destinations
Brits willing to swap their traditional three-star hotel stays in European favourites in favour of five-star stays in lower-cost destinations
Not Just Travel invests more than £2 million in quotation tool
One Not Just Travel consultant said TProfile, which NJT has been trialling since September, had allowed him to more than double sales conversions
Abta's annual profits jump by more than 50% despite slight decline in membership
Abta saw profits leap by over 50% in the last financial year, the latest annual report reveals, with no member failures in the 12 months
Tui, Designer Travel, Ponant: this week's travel trade people moves
Recent moves include Jason Montague becoming NCLH’s chief luxury officer, while Abta’s former head of membership, Danny Waine, has launched his own consultancy firm
Ryanair seeks €15,000 damages from disruptive passenger
Ryanair is pursuing a €15,000 claim against a passenger whose behaviour caused a flight to Lanzarote to divert to Portugal overnight, causing 160 passengers to lose a day of their holiday
Entries open for TTG Top 50 2025 special awards
Five special accolades recognising outstanding service, giving back to local communities, making strides in sustainability, unsung team heroes and contribution to retail will be awarded
Wildfires sweeping across Los Angeles prompt urgent FCDO alert
Wildfires are currently spreading throughout the Los Angeles area, with the FCDO issuing advice to UK visitors
Agencies anticipate arrival of true 'Sunshine Saturday' this weekend
Plummeting temperatures and heavy snow have encouraged customers to stay at home so far this year, but agencies told TTG they hope things will change this weekend
Travel hit by fresh runway closures as UK weathers prolonged cold snap
Several airports, including Aberdeen, Liverpool, Manchester and Bristol, have been affected by this week’s heavy snowfall, resulting in disruption for travellers
Riviera Travel to pay agents commission on wider range of elements in 2025
Starting 1 January, the operator now pays commission on single supplements, upgrades, extra baggage, pre-booked seats and priority boarding bookings
Upward trend in spending with travel agents continues in December – Barclays
New figures from Barclays reveal spending with travel agents grew by 7.5% year-on-year in December, an increase matched by only one other sector monitored by the bank
Snow fails to dampen agents' spirits during first weekend of peaks
One agency boss told TTG Friday and Saturday (3-4 January) were the best days for sales in the business’s history, the latter being ’Sunshine Saturday’
Grecotel steps in to cover agency's £250 bill for broken window after reading TTG story
UK sales manager Liz Shaw told TTG the hotel chain plans to make more ’random’ gestures of goodwill in the coming months as part of efforts to support travel agencies in the UK and Ireland
Danny Waine launches consultancy to help travel entrepreneurs get their ideas off the ground
Travel Nomads, which has been set up by former Abta head of membership Danny Waine, will offer a suite of services to agents, operators and businesses throughout the wider travel and tourism eco-system
Ex-Newmarket trade lead Richard Forde returns to travel with Involved Holidays
Former Tipto chair Forde, who was head of trade and partnerships at Newmarket Holidays, appointed to newly created sales director role at walking specialist Involved
Manchester airport reopens runways after clearing 'heavy snow'
MAN shut its runways on Monday morning (6 January) to clear further heavy snow following runway closures at several UK airports on Sunday (5 January)
What does 2025 have in store for agents? The view from the shop floor to the boardroom
The UK travel trade is remaining optimistic for the year ahead despite the geopolitical challenges threatening to put clouds in the increasingly clear skies overhead – team TTG explore what the new year has in store for agents
Olympic Holidays names operations lead Reeva Kingston as Michael Vinales' successor
The Greece and Cyprus specialist has been looking for a new managing director since Michael Vinales vacated the role late last year
Flights to Tenerife resume after private jet removed from runway
Aer Lingus, Ryanair, easyJet and Tui flights were among those to be diverted away from the airport after its main runway became blocked