From getting rid of tea and coffee facilities to setting up online appointment booking systems, there was a lot to talk about when TTG’s latest Business Support Live panel met recently (12 June).
At the time, the three independent agents were all preparing to open their doors to customers on 15 June.
Arundel Travel director Helen Parry, Lisa Lightly, East of England Co-op Travel’s Tiptree branch manager, and TravelTime World director Jackie Steadman all said they were raring to get back to their shops.
Having moved from retail premises to an office before lockdown, Steadman had traded as usual throughout, but was looking forward to launching an outdoor appointment system.