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Aito 'applauds' investigation into hotel booking sites

Hotels
Tom Parry
1 November 2017

The Association of Independent Tour Operators (Aito) has said it "applauds" a probe by the UK Competition and Markets Authority (CMA) into the trading practices of hotel-booking websites. 

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The CMA launched its investigation last week over concerns about the “accuracy and presentation of information on sites” which could stop holidaymakers from finding the best deal and potentially break consumer law.

Aito chairman Derek Moore said the association looked forward to the CMA conducting a “full investigation” of the behaviour of such sites, adding that Aito would be “submitting its members’ views on how [online sites’] big-company trading practices affect both SMEs and consumers.”