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British Airways cheap ticket blunder 'affected thousands', OTA claims

Air
James Chapple
21 June 2018

Thousands of British Airways passengers have had their tickets cancelled because their flights were sold too cheap, an OTA has claimed.

"People should not be using furlough to cynically keep people on their books and then get rid of them," he told MPs

Ali Shah, chief executive of Travel Up, said more than 2,000 of his customers had been affected by the blunder, which saw BA flights to Dubai and Tel Aviv advertised at bargain prices.


The tickets are believed to have been sold over June 11-12. BA has apologised, refunded customers and offered them a £1,000 ticket voucher.


However, the airline has not yet revealed exactly how many flights were sold “incorrectly”, save for stating the fares were available to a “small number of agents over a short period of time”.