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EU member states seek to relieve airlines of EU261 refund obligation

Air
James Chapple
30 April 2020

A dozen EU member states have jointly written to the European Commission seeking to relieve airlines of their cash refund obligations and allow the sector "to choose the means by which passengers are reimbursed".

(Credit: Suhyeon Choi/Unsplash)

Under EU Regulation 261, airlines are required to refund passengers for cancellations within seven days, although many have flouted the rule amid the coronavirus crisis with no formal enforcement action having yet been taken.


"The Covid-19 pandemic has had an unprecedented impact on international transport, including air travel," said the letter, which has been signed by Ireland, France and Portugal, among others.

"An immense number of flights have been cancelled; air carriers are no longer generating passenger business, yet they continue to incur high running costs."