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Hays considering expansion of UK product

Destinations
Sophie Griffiths
15 June 2020

Hays Travel could look to add UK product to its tour operator offering, its bosses have hinted.

John Hays passed away suddenly in November 2020

John and Irene Hays pictured after they took over Thomas Cook's retail network in 2019

John Hays said the company had been studying research and examining data from China to see how the domestic market had responded to the crisis there.

“Obviously theirs is a very different market to ours... but I think there will be increased demand for the UK,” he said. “Currently it is a very small part of what we do – maybe we need to do more.”

Elsewhere, John and Irene Hays confirmed the agency would not be opening its shops on Monday (15 June), despite government guidance allowing non-essential stores to open.