There was only one day during July when UK Border Force achieved its target of processing 95% of passengers from Britain and outside the European Economic Area (EEA) within 45 minutes, according to data obtained by Virgin Atlantic.
The longest queue time occurred on July 6 when non-EEA visitors spent up to two hours 36 minutes waiting in immigration queues.
Virgin Atlantic said it had seen US passenger numbers increase by 20%, and was calling for urgent action to reduce waiting times and “extend the warm welcome visitors deserve”.