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New to Cruise: ‘Build on bucket lists’

Events
Tom Parry
20 December 2018

Agents were encouraged to “build on bucket-list expectations” and craft cruise-and-stay packages with tour operators to make the most of a customer’s cruise plans.

Cruise and stay panel

Sporting events, music concerts and wildlife experiences were among the options for adding into clients’ trips.


Mark Henderson, senior product and commercial manager – specialist product, Gold Medal and Travel 2, told delegates to create “a package that is not easily benchmarked”, which could help reduce the need to sell based on price. He also described how Cruise Plus by Travel 2, which launched five years ago, now had 42 partners.


Henderson said the key for cruise-and-stay was “complimenting what the cruise lines do”, noting some of its most popular trips were to Canada and South Africa, with add-ons.