Protected Trust Services has appointed Emma Taylor to a newly-created commercial and trade partnerships manager role.
Taylor joins from Faremine, where she was national account manager, and has previously worked at Tauck as sales manager.
She will report to PTS commercial director Mark Sutton, and will be responsible for maintaining all commercial negotiations with existing partners, as well as growing the business’s supplier portfolio for members.
PTS said it followed three years’ substantial growth, which has been accelerated by the onset of Covid-19 as businesses look for new financial protection solutions.
“My experience in retail and tour operating will ensure we continue to grow and build strong relationships with existing suppliers, which in turn strengthens our position in the market,” said Taylor.
Sutton added: [Emma’s] experience in key areas of the industry will be invaluable to our rapidly expanding business, and our members. It is a fantastic appointment, and one that will ensure PTS will maintain and establish very strong partnerships in the future."
PTS members benefit from Atol provision, compliance with the Package Travel Regulations, merchant services, insurance advice, supplier contacts and freedom over additional suppliers, currency hedging facilities, and a software package that includes a CRM, booking platform, itinerary app and financial management solution.
Daniel Landen, PTS managing director, said: “Emma was the perfect choice to join our team, and we are confident her extensive experience and expertise will develop our trade relationships and partnerships even further. Our members are very excited Emma is joining the PTS team."
Reflecting on the current trading environment in travel, and the financial protection marketplace, Landen added: “PTS’s growth has been substantial over the past three years, and Covid-19 has accelerated us even further.
"Travel businesses are looking for control, financial protection for both their consumers and their business, complete transparency and support."