Refund credit notes (RCN) "will be financially protected in the event of future failed travel plans", according to a new government-backed Business Companion bulletin offering advice for travel businesses.
Dated 7 May, Business Companion’s Coronavirus Bulletin outlines how, in accordance with the Package Travel Regulations (PTRs), “a full refund or rebooking (if Abta or Atol-protected) should be offered” for cancelled package bookings.
It also, however, explains how “the strict application of legislation may not be appropriate” and says “a credit note will be financially protected”.
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