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Ryanair to pay 90% of Covid refunds by end of July

Air
James Chapple
3 July 2020

Ryanair says it is making "rapid progress" processing customer refunds for flights cancelled owing to coronavirus, and expects to have paid more than 90% of refund requests by the end of July.

Unsplash Engine Aircraft Ryanair lucas-davies-jpHDJGqLJrY-unsplash.jpg

(Credit: Lucas Davies / Unsplash)

Additional staff have been trained to work through the March-June refund backlog since the budget carrier reopened its offices in Dublin last month; all March refund requests have been cleared, as well as 50% of April requests.


The airline expects to process its remaining April refund requests by 15 July, and to have all May and most of June refund requests processed by the end of July.


Its figures include passengers who have accepted travel vouchers and/or free moves onto flights now being operated by Ryanair in July, August and September.