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Shai Weiss: 'Our people are Virgin's magic sauce'

Air
James Chapple
9 April 2021

It wasn’t the foreboding, the portentous headlines or the challenges he knew were to follow that caused Shai Weiss to cut short a pre-Covid trip to the US – it was the moment he was told some of his Virgin Atlantic crew were nervous about flying to China.

Virgin Shai Weiss 2021 (Credit: Virgin Atlantic).jpg

Shai Weiss said he was open to the prospect of a return to Gatwick (Credit: Virgin Atlantic)

"That grabbed my attention," Weiss admits. It’s now late-March 2021, shortly before the government’s Global Travel Taskforce is due to report the findings of its review of how international travel can be restarted safely. I ask Weiss to recall the onset of Covid; his account is understandably vivid. "People like dates," he says. "So I’m going back 419 days to 1 February 2020 when we first suspended flights to Shanghai.