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TTG's Tracker: Agents urge suppliers to ramp up trade support

Government
James Chapple
8 July 2020

The government’s efforts to ease the UK’s travel restrictions through quarantine-free "travel corridors" and exemptions from the Foreign Office’s global travel advisory look set to unlock months’ pent-up travel demand, according to TTG’s latest Travel Agent Tracker survey.

Kanoo Travel Ltd offered both travel and foreign exchange services in the UK

Agents though have raised concerns suppliers may not be ready to handle the influx given the volume of sales and reservations staff still on furlough; last week, 75% of respondents to the Week 13 survey (week to 3 July) said they were ready to start hearing from suppliers about business support and training.


However, several respondents reported difficulties reaching suppliers to process new bookings, with one major high street independent claiming getting suppliers to quote summer 2020 departures was the biggest challenge facing their business.