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What will be the drivers of change in hospitality?

Hotels
TTG Staff
1 May 2019

How new tech and deeper data insight is set to change the way hotels sell rooms, with more customised options expected.

'Great opportunity' for UK to lead on travel tech

(Credit: iStock)

The days of traditional hotel room types could be numbered as travellers expect more customised and personalised options when choosing the in-room services they want.


This trend is one of the main findings of a new report from travel technology firm Amadeus and InterContinental Hotels Group (IHG), entitled Drivers of Change in Hospitality, which looks at how new technology will shape the global hotel industry.