The government’s new test to release scheme, designed to cut quarantine from 10 days to five days through testing, is "hindering rather than helping" travellers, the World Travel and Tourism Council (WTTC) has said.
Test to release went live on Tuesday (15 December) with 11 testing partners, but one immediately pulled out and several others were found to either be already beyond capacity or not ready to start processing tests.
This was despite the launch coming the best part of two months after it was initially detailed by transport secretary Grant Shapps in mid-October, and a month after it was formally announced in mid-November.
WTTC president and chief executive Gloria Guevara late on Wednesday (16 December) said the council was questioning whether the initiative, as it stands, is fit for purpose.
"Protecting public health is paramount and, while WTTC welcomed the test to release scheme, it has created confusion and appears to be hindering rather than helping travellers," said Guevara.
"Holidaymakers must have easy access to the list of private testing firms and be certain that they will actually get their results in time.
"Travellers need clear and concise information so they fully understand the process they need to follow in order to take themselves out of quarantine."