Failure last September set to drain Air Travel Trust Fund by nearly £500 million and leave it under-resourced to deal with any future failures, new report reveals
Carrier taking steps to secure finances amid coronavirus crisis, but has pledged to complete the majority of its ongoing coronavirus repatriation flight programme
Watchdog Which? says some passengers have been charged ‘extortionate’ flight change fees or left stranded altogether in countries under lockdown or fresh travel restrictions