In depth

'We grabbed it with both hands': JLM Travel expands to third shop to capitalise on demand for 'human service'

Amadeus River Cruises ups agent commission on group bookings

Industry strengthens response to jet fuel crisis as Iata chief warns 'rationing' possible

'I thought I knew London – but this Unseen Tour revealed a different city'

Sam Smith Travel makes waves with 'most ambitious' supplier showcase event to date

Luxury agents urged to ‘know your worth’ as independent model reshapes sector

Carrier retreats ‘life-changing’ for agents as focus shifts to client value and community

Orient Express Corinthian to welcome agents onboard after ‘surprising’ booking trends

Spain’s UK tourism chief Manuel Butler: 'This fuel crisis is insanity'

'They're passionate, serious – and delivering for us': suppliers defend their InteleTravel agent partners

'I was nervous about travelling to the US – but I was surprised by what I found'

Jet2 plays down summer fuel worries as late booking trend persists

‘The £23 subscription that has netted me hundreds of bookings’

'I need to be selling more of this!': Travel Counsellor Elliott Rouse steps onboard G Expedition

EU plays down prospect of long-term exemptions from new biometric border checks for Brits

'We were doing things other agencies hadn't thought about!': Lancing Travel celebrates 60 years of family enterprise

'Cruise offers value and reassurance – that’s why it’s now thriving rather than surviving'

New Sani/Ikos sales manager says local knowledge is a 'massive help' for Northern growth

EasyJet holidays and Tui join Jet2 in ruling out fuel surcharges this summer

'This train is one of the movie stars of rail travel but it's not that well-known'

Jet2 rules out introducing surcharges on booked flights or holidays

Hays Travel's acquisitions of Polka Dot Travel and Millington Travel cleared by competition watchdog

'We need our big suppliers to come out and guarantee there will be no fuel surcharges this summer'

'People read 100 reviews and still ask us what we think': Downe Travel celebrates 35 years on the high street