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The Kilroy Bristol team with sales director Jacob Stromfeldt at the store opening
Specialist youth travel agency opens its first UK shop
Kilroy, an agency specialising in youth travel, opens first UK shop, hoping to tap into the market left by STA Travel
Agency boss honoured after dismissing award nomination as ‘spam’
Agency boss honoured after dismissing award nomination as ‘spam’
Shona Thorne picked up the Business of the Year Award at the Scottish Women’s Awards on Saturday on behalf of Thorne Travel
Agency boss teases further expansion as plans for sixth shop revealed
Agency boss teases further expansion as plans for sixth shop revealed
Now Lets Travel chief Paul Johnstone opened his first store in Jesmond in 2015
Cherie Richards
Hays Travel promotes Cherie Richards to newly-created role
Hays Travel gives Cherie Richards an expanded brief and new job title
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From 'never the plan' to 'meant to be': Market Place Travel to expand into Yorkshire with second branch
The new store in Richmond comes despite boss Mark Lomas admitting additional branches was ’never in the plan’
Hays North West managing director Don Bircham
Hays Travel acquires North West and Wales franchise partner Just Go Travel
Dame Irene Hays pays tribute to ‘true entrepreneur’ Don Bircham, who will sell all but one of his 46 agencies to franchise partner of some 20 years Hays Travel
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‘Our summer sales have been the latest I’ve ever seen’
Advantage Travel Partnership says 2023 summer booking patterns were a blip and early booking is now back
Spending with agents continues to grow even as summer winds down
Spending with agents continues to grow even as summer winds down
According to new data from Barclays, spending on airlines and travel agents grew in August, yet the uplift was lower than in July as the summer season drew to an end
Many consumers are not confident that they will be treated fairly by airlines
How travel rose to the challenge of bank holiday ATC chaos
Agents moved quickly to help customers impacted by flight cancellations and delays
Too hot to handle? Travel faces up to the climate crisis
Agency hosts auction to raise funds for animals impacted by Rhodes wildfires
The site went live on Friday (1 September) via Facebook
Scenic Eclipse and Scenic Eclipse II will both sail in Antarctica
Scenic to offer Eclipse II fam events to more than 200 agents
The fam events culminate in a four-day sailing for ten agents from Dublin to Plymouth
Riviera relaunches website with enhanced agent functionality
The river cruise and touring operator’s online platform now allows all holiday information to be accessed on itinerary pages
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Airlines urged to improve communication with agents following ATC delays

After an ATC system glitch caused flight cancellations and severe delays across the UK on Monday (28 August), chief executive of the Advantage Travel Partnership Julia Lo Bue-Said said it was "critical" airlines remain in close contact not only with their customers, but also travel agents and tour operators.

Virgin Atlantic Holidays reopens St Albans concept store after three years
The store in the heart of St Albans city centre, which shut due to the pandemic, reopened on 7 August
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Firms band together to combat modern slavery in travel's supply chains
Defined by the United Nations as ‘an umbrella term covering practices such as forced labour, debt bondage, forced marriage, and human trafficking’, modern slavery impacts an estimated 50 million people around the world
Almost half of LGBTQ travellers have experienced discrimination due to their sexuality
Tui's top tips to help agents cater for the LGBT+ market
’Sometimes people are almost a bit scared of saying the wrong things – but everyone has to start somewhere,’ Tui head of brand marketing Toby Horry tells TTG
G Touring to host £1,000 trade giveaway to mark launch of new agent hub
The hub will allow agents to download window posters, information about Travelsphere and Just You holidays along with copy and images for use on social media
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Ross Fagan joins Hays Tour Operating as trade engagement partner
Fagan will focus on increasing HTOL’s visibility, and engaging agent partners across the wider network, including Hays franchisees and its independence group members
(Credit: Tim Dennert / Unsplash)
Are independent agents ready to take Tui back?
After Tui revealed plans to expand its trade engagement team, are agents ready to forgive and forget?
Westoe boss reveals star turn in new Amazon football series
Westoe boss reveals star turn in new Amazon football series
Graeme Brett is hopeful of a bookings boost once the episode airs
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Jamie Gardiner re-elected to Abta board pipping Graeme Brett
It comes after Brett put his name forward to represent principal members with turnovers of up to £50 million, forcing a ballot
Marson revealed IG Group membership has grown by 9% since March (Credit: Hays Travel / Hays IG Group)
Hays IG welcomes three new members and plots further expansion
The new members join more than 100 other independent travel companies in the Hays Travel consortia
Ryan Irving, Hays
The agent running 100km around Antigua on his first-ever long-haul trip
Ryan Irving will be going on his first long-haul trip when he takes on the Island Run challenge in October
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Former agency manager Lisa Burnham joins Holiday Extras trade team
Burnham joins the travel ancillary provider from her role as branch manager for Miles Morgan Travel