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CAA swings into action to help The Holiday Place customers

Atol
Rob Gill
30 May 2019

The CAA has revealed how it is supporting customers of collapsed Cuba specialist tour operator The Holiday Place.

Holiday Place Logo Web.jpg

About 450 holidaymakers, who are currently abroad on Atol-protected packages, have been told their flight tickets back to the UK should still be valid and they can check in as normal.

The CAA added it was “actively working with accommodation providers to make sure all affected customers can continue their holiday”.

“If for any reason you are required to pay again for their accommodation, we advise to obtain receipts for payment and submit a claim for your Atol protected package through the Atol scheme,” said the CAA in a statement.