Agents need to start thinking now about how they cope with the loss of income when they are no longer allowed to charge customers for using a credit card. That was the message of the four leading industry figures invited to take part in TTG’s first Facebook Live discussion last week.
The implementation of the EU’s Payment Service Directive (PSD2) takes effect in the UK from January 13, 2018. It will make all credit and debit card surcharges for customers illegal, and will also apply to other payments such as Apple Pay and PayPal. Corporate cards will not be included under the new law, however.
