More than 1,000 flights were cancelled at Gatwick because of repeated drone sightings over a three-day period in December causing disruption for 140,000 passengers.
SPAA said agents who have made claims on their travel disruption insurance (TDI) policies might not receive a payout as insurance companies are claiming drone disruption is not covered by their policies.
Alan Glen, director of Glen Travel and a SPAA council member, made a £10,000 claim against his TDI policy when a customer’s holiday to Barbados was postponed for two days because of the drone incident. But his insurers said the policy did not cover this type of disruption.
