Ryanair and easyJet have vowed to appeal a decision by Italy’s antitrust authority to fine them millions of pounds for failing to refund customers in cash for flights cancelled due to Covid-19.
Reuters reports Italy’s consumer watchdog has slapped Ryanair with a €4.2 million (£3.6 million) fine, and easyJet with one totalling €2.8 million (£2.4 million). Spanish carrier Volotea was fined €1.4 million (£1.2 million) by Italy’s AGCM, Autorita’ Garante della Concorrenza e del Mercato, for the same reason.
The authority said all three carriers had provided customers booked on cancelled flights vouchers instead of the cash refunds they were due.
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