Skip to main content

Business Advice

FTE_25_Thumbnail__cta31.webp
The Fairer Travel Event 2025
Join us on Tuesday 1 July for a full day event designed to energise and empower you to drive real change in your business across sustainability and diversity, equity and inclusion.
Gold Travel Counsellor's No.1 rule for Gen Z daughter when speaking to clients
Top-selling agent Lisa Hillyard is keen to show daughter Amy that sometimes, the “old-fashioned” way of dealing with customers is best
TTG Italian Winter Olympics Showcase
Ahead of the Milano Cortina 2026 Winter Olympics, TTG and the Italian National Tourist Board are organising an exciting evening for the trade on Thursday 20th March showcasing Italy as a prime destination for adventure and culture.
Agent's ‘perfect’ place for finding family clients after winning TTG Luxury award
Claire Masse of Frangipani Holidays shares her top marketing insights after winning New Travel Designer of the Year at the TTG Luxury Travel Awards 2025. 
How agents can use podcasts to sell holidays
With podcasts booming in popularity, is this a trend agents should be jumping on? Industry podcasters advise how to start your own and how to use them as a sales tool
Intrepid offers a Morocco Uncovered itinerary
Easy steps to help you create a sustainable travel itinerary
Discover how you can create a sustainable travel itinerary with top tips from our TTG Sustainable Travel Heroes. 
‘I mentor new-to-cruise agents and this is how I coach them to success’
Sector expert John Ryrie and new-to-cruise agent Valerie Avery were matched through Travel Counsellors’ mentoring scheme
When to open a second shop? Agency owners share their tips
Whether you’ve exhausted your local client base or have the talent at your disposal to spread your wings, TTG caught up with nine agents who know what it takes to get a second branch off the ground
Travel agent shares Covid qualification that has clients 'going wild'
Karen Simmonds of Travel Matters decided to upskill during the pandemic to enhance her agency’s experience offerings
How agents can get VIP tickets for sold-out events – no membership needed 
Go Privilege specialises in premium packages for concerts and sporting events.
Alexander Brown
How travel advisors can offer alcohol-free travel for sober clients
Therapist Alexander Brown set up a travel agency for sober clients in 2022 after noticing a greater need to support those in addiction recovery
TTG Agenda 2025: Unpacking peaks – and the year ahead
TTG/PwC returns on 25 March, sharing the latest findings on trade & consumer sentiment. Apply for a place for free today.
Stephen_Bracegirdle_Tui1.jpg
Travel goals: from apprentice to looking after 331 shops
To celebrate just how far you can go as an apprentice in the travel industry, we chat to Ste Bracegirdle, Tui’s head of retail, who joined the company at 16
Five big group bookings other agents can learn from
Large group bookings may appear daunting at first, but they can be very lucrative if they are approached in the right way; TTG’s Harry Kemble spoke to the experts to find out how they got some huge cruise bookings over the line
TTG Sustainability Festival 2025
Register to attend the TTG Sustainability Festival, in association with easyJet holidays for free. A travel agent training event taking place online 10-14 March 2025
Luxpo April 2025
Luxpo is a unique, market-leading one-to-one event for the luxury travel community, where carefully selected premium agents meet with a host of luxury travel providers – apply for a place today.
Website
Five reasons your travel website might be losing you customers

In today’s digital-first world your website is the gateway to your business. In the travel industry, it should be a focal point for inspiring and converting potential customers. Here are five reasons why an upgrade could make all the difference in attracting and retaining clients.

‘I became a cruise agent to advocate for accessibility from within the industry’
Forget gimmicks and go-kart tracks, an extra 10cm on a cabin door would be a cruise ship game changer, says wheelchair-using agent Deanne Moses-Wright
How to cross-sell business and leisure to your clients
Typically business travel agents and leisure agents have operated in silos, but those who embrace the growing industry trend of bleisure can expand their reach
‘We can be a real force for good’: how agents are inspiring others to sell responsible travel
Last year, our TTG Sustainable Travel Ambassadors learnt how to sell Smarter, Better, Fairer travel. Charlotte Cullinan hears how they’ve been inspiring their colleagues to follow in their footsteps
Five travel marketing trends agents can act on right now in time for 2025
Be authentic, be strategic, be frequent (but not too frequent) and keep it real – the herd over at travel marketing collective We Are Llama have shared with TTG their top tips to make your marketing sing next year
How to persuade clients to swap to a more responsible holiday
Find out what happened when this year’s TTG Sustainable Travel Ambassadors encouraged their customers to swap their holiday for a more responsible choice
Unlock the secrets to becoming more efficient
Efficiency is the key to achieving your full business potential, says Stephen Hearn, sales and account manager at travel technology supplier moonstride
Untitled_design_48_METhumb.jpg
How travel advisors can charge fees without losing clients
Introducing fees can be a daunting process for many travel advisors, but it doesn’t need to be.