As Abta prepares to hold its first animal welfare conference, TTG asks why the issue is so vital and how the travel trade can navigate this potential ‘minefield’
MPs are making “really encouraging noises” surrounding a ban on cold-calling used by claims management companies (CMCs) to fuel the surge in fake holiday sickness claims, Abta’s public affairs director believes
Now we are well and truly back into the swing of things after the festive break, minds in the travel industry are focusing on the amount of regulatory change coming up in 2018
The industry is bracing itself for the Payment Service Directive coming into effect on Saturday (January 13), which will mean companies are no longer able to charge a fee to customers for paying by credit or debit card
The travel industry remains in the dark about the wording of the new Package Travel Regulations (PTRs), with only six months to go before the rules come into force
As the industry gears up for a year of regulatory changes, TTG talks to Abta chief executive Mark Tanzer about the challenges – and highlights – to come for the travel sector in 2018
Abta has confirmed it will consult with members about their thoughts on airline insolvency in the coming weeks, as it prepares its response to the government’s review
Operators and agents were urged to ensure that their website and brochure imagery is inclusive, featuring both older people as well as younger holidaymakers
The Brexit talks are not proceeding at the pace many had hoped for. European leaders think “sufficient progress” has not been made, so we haven’t even started talking about the UK’s future relationship with the EU – the bit that really matters
Abta is seeking clarity from the treasury on the parameters within which travel companies can incentivise customers to use alternative payment methods once the Payment Services Directive 2 comes into force in January
Abta is to step up its lobbying of government to bring down the cost of taking card payments, which will have an even greater impact on agents’ bottom lines come 2018
Independent agent Haslemere Travel believes it is future-proofing its business by leaving Abta to join the Travel Trust Association, allowing it to financially protect all sales
An accommodation inspection programme run by Abta can act as a sustainability audit covering everything from staff welfare to green issues, delegates at the association’s Sustainable Travel Seminar were told
The travel industry is not using YouTube effectively enough to promote its brand and products to potential millennial customers, the chief of Google’s travel division believes
