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‘Cross-party support’ may hasten end of cold-calling

Regulation
Tom Parry
24 January 2018

MPs are making “really encouraging noises” surrounding a ban on cold-calling used by claims management companies (CMCs) to fuel the surge in fake holiday sickness claims, Abta’s public affairs director believes.

Sickness claims

Alan Wardle said he felt there was “clear cross-party support” for an outlawing of the tactic after the Financial Claims and Guidance Bill received a second reading in Parliament earlier this week.


Among its impacts, the legislation would pass the regulation of CMCs from the Ministry of Justice to the Financial Conduct Authority and – after an amendment previously added in the House of Lords – would include powers to implement a ban on CMCs making unsolicited contact with the public.