It could have been a scene from the TV show Undercover Boss – Dame Irene Hays, owner and chair of the Hays Travel Group, surprised a Hays Travel fam trip in Sydney, by going incognito at the BridgeClimb Sydney.
It was Dame Irene’s first visit to Australia in more than 20 years – she attended Australian Tourism Exchange, before linking up with the fam trip group in Sydney.